One of the main things service providers deal with in any industry is difficult client interactions in your business. It's happened to us all at some point: a client is being unkind or constantly trying to bend your boundaries. How do you react as to not hurt their feelings? Or, how do you respond without offending a great client or potentially having a rude client rip you to shreds to anyone else they come across?
This course teaches you how to assert yourself as the authority in a calm and professional manner with any difficult situations that you encounter.
Happy clients leads to great word of mouth - the number one way to build a successful clientele. However, we want to make sure that all of the referrals that we receive are the kind that we want; that happens when our current clients align with the kind of clients we want.
A thriving business comes from a thriving owner - it's important that you learn how to set boundaries and create a calm and cozy space that is not only an escape for your clients but also a safe space for you to thrive in your talents.
Teaching Clients How to Respect Your Business to Mold the Clientele of Your Dreams
LIKE A BOSS will teach you how to run your business with confidence & how to navigate through difficult conversations in order to create a trusting relationship between you & your clients.
Constantly losing money because you're not sure how to forcefully & professionally confront clients who are constantly canceling last minute or showing up at all?
Not able to perform your best work because you don't know how to politely tell a client what you need in order to perform satisfactory work?
No documents that assert your boundaries clearly from the beginning, so you always have their written word to fall back on?
How to diffuse the most common client issues with 24 scripts that you can copy and paste
A form to include in your new client intake paperwork to assert your expectations of the client ahead of time.
My fool proof way of making sure clients are aware of your expectations from before you even meet.